FAQ
Booking Online
There are three ways in which you can book: by calling us on 01372 722222, emailing us on info@viceroycars.com, or using our online booking facility. Book Online Now
We operate in all areas local to the Epsom and Ewell Borough Council area. These include Epsom, Ewell, Banstead, Tadworth, Chessington, Sutton, Dorking, Leatherhead, Ashtead, and Esher. Parts of London that we also cover include Wandsworth, Fulham, Chelsea, Hammersmith, Westminster, Putney, Clapham, Battersea, Tooting, Earlsfield, and Southfield.
We can pick up and drop off at any of London’s major airports. These are, in full, Heathrow, Gatwick, London Stansted, London City and London Luton, along with London Southend.
If you encounter the unlikely problem of being unable to see your driver at the time they are supposed to arrive, please call us on 01372 722222. Quote your name and reference, and our trained staff will track down your driver.
We offer five types of minicab: saloon car, executive car, estate car, 7-seater MPV and 8-seater minibus. You can learn more about these different types of minicab, and how they differ in passenger capacity, luggage capacity and features, on the Meet Our Fleet page of this website.
With us, you can pay with cash or any credit card or debit card – including any Visa, MasterCard or American Express card.
Yes, you can always book a cab from us and benefit from our travel hire services. We remain available on all public holidays including Christmas Day and New Year’s Day.
Don’t worry – all of our drivers are thoroughly knowledgeable about the Epsom and Ewell areas and so will know exactly which route to take to reach your destination. All of our vehicles also include the latest satellite navigation software to assist them along the way.
We will always make sure that, whatever problem arises, you still reach your destination. Therefore, if the driver assigned to you is unable to turn up for any reason, such as a breakdown, we will arrange, at no extra charge to you, for a replacement driver to meet you in a timely way.
Yes, we are licensed by Epsom and Ewell Borough Council. The council has granted our company an operator licence number, while each of our drivers has an individual licence from the council.
